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Utilizing various platforms such as the client portal, Salesforce, and Thryv through Citrix, data collection is streamlined. This involves gathering pertinent information about businesses actively advertised on Google. Once the data is collected, it is efficiently communicated by email directly to clients or business owners and managers. This proactive approach ensures that stakeholders are kept informed about the status of their business's advertising activities on Google, fostering transparency and engagement.

Support and assist the onshore team, collaborating with the insurance underwriting department. Interact professionally with onshore/offshore teams and customers via email and calls. Process transactions and conduct outreach calls to insured/provider/facility following standard work and SOP. Prioritize transactions based on detailed guidelines to meet SLA. Maintain key records such as working files and emails for reference and audit purposes. Handle basic day-to-day Excel requirements

Utilizing various platforms such as the client portal, Salesforce, and Thryv through Citrix, data collection is streamlined. This involves gathering pertinent information about businesses actively advertised on Google. Once the data is collected, it is efficiently communicated by email directly to clients or business owners and managers. This proactive approach ensures that stakeholders are kept informed about the status of their business's advertising activities on Google, fostering transparency and engagement.