CSR, Virtual Assistant, Cold Callers, Telemarketer

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

December 5th, 2024 (73 days ago)

Member Since

March 8th, 2021

Profile Description

I am a dedicated and experienced Call Center Agent with over 7 years in the BPO industry. My career spans diverse roles, with a strong focus on delivering exceptional customer service across various sectors. 

Professional Experience

Alorica (5 years): Excelled as a Customer Service Representative (CSR) for a financial account, providing high-quality support and resolving complex inquiries with efficiency and professionalism.  Qantas Airlines (1 year) - Demonstrated expertise in customer service for both the airline's core services and merchandise, handling a range of queries through phone, chat, and email channels.
E-Commerce Clients - Gained extensive experience in phone support, chat, and email for various e-commerce clients, including managing administrative tasks, order processing, and delivering top-notch support in dynamic environments.
My comprehensive background includes adeptness in phone, chat, and email support, coupled with strong administrative and order-processing skills. I am committed to enhancing customer satisfaction and contributing to organizational success with my extensive industry knowledge and proactive problem-solving abilities.