I have been in BPO industry for like 15 years
a customer service /Billing specialist which I handled customer's concerns and inquiries, complaints and bill disputes, bill conflict. And I was also a Tecnical Representative that handles techinical issues on TV, Internet, homephone and Wireless.
Then I became a product trainer.
Then eventually, I became a Team Manager who handles
and manages team performance, coaching with effective coaching tactics. I drive Sales performance daily and
I do data analysis both customer service and Sales.
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Mike Killen
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.