Customer Support Expert

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

December 4th, 2024 (yesterday)

Member Since

July 3rd, 2014

Profile Description

Championing customer satisfaction has been the hallmark of my role as a Customer Support Specialist, a mantle I've proudly worn for over 7 years. With a solid foundation in CRM and customer engagement, my approach is strategic and relationship-focused, ensuring that every interaction is an opportunity to reinforce trust and loyalty.

I spearheaded initiatives that markedly enhanced the user experience. The blend of this experience and my knowledge in creating customer value equips me to tackle complex customer inquiries with finesse. I am committed to fostering a culture where excellence in customer service management is not just a goal, but a standard. With a certified background in creating customer value, I am dedicated to ensuring that our customers always find their interactions with me enriching and solution-oriented.

As a collections specialist, my primary responsibility is to manage and oversee the collection of outstanding payments from clients. This role requires a balance of diplomacy and assertiveness to ensure timely payments while maintaining positive client relationships.

Customer Support Specialist | Customer Collections Specialist