Febie

SOCIAL MEDIA MANAGER|LEAD GENERATION|CUSTOMER SERVICE

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

March 1st, 2021

Profile Description

Dedicated Virtual Assistant
Have you been looking for a personal virtual assistant? 
Why you should select me as a personal virtual assistant? 

I am an experienced virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Database Building, Calendar Management, Email Handling, and other general admin tasks. 
I've been on the field for over 3 years now and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.
Here are the following services I can offer to you and your business:Email Campaign Creator using Mailchimp and KajabiOpt-In Form Creator Using Mailchimp and KajabiFile and document organizationEmail monitoring and organizingTravel arrangementsWriting and maintaining recordsSocial Media Management -- (creating, posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools)Social media marketing (Creating Ads on Facebook, and Instagram)Content CreationCalendar and Schedule Management using Google Calendar, and CalendlyResearch, Data Collection, and Data Entry;Social media community engagementProduct Research, and Web ResearchCreating social media graphics, brochures, flyers, and banners using CanvaMeeting Presentation CreatorSearch Engine Optimization Knowledge (SEO)- Podcast Management- Website Management (Creating, Scheduling Posts)- Advance Knowledge in MS Office (Word, Excel, PowerPoint, Outlook)-  Advance Knowledge in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides) Document conversions (PDF, Word, Excel, Text)Transcription: Transcribing audios/videos-  Communication with clients via telephone, email, messenger systems, social media platforms- Data entry - gathering data from a website and entering it into a spreadsheet- Retype Scanned Pages or PDF -  Other administrative supportI am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
So, if you hire me, I can assure you that you will not regret your decision. 

Top Skills

Experience: Less than 6 months

I work as a lead generator for a client based in St. Louis, Missouri. Our primary task involves searching for job openings in accounting or payroll support roles. We gather information such as company names, employee count, job and company locations, as well as points of contact. Our goal is to compile these leads and convert them into clients through email outreach."

Experience: 1 - 2 years

As a Customer Service Associate (CSA) for retail accounts at Amazon and Walmart, I excel in delivering exceptional customer support through various channels such as phone, email, and chat. My responsibilities include order management, resolving product inquiries and complaints, ensuring policy adherence, and providing technical assistance. I also contribute to sales by identifying upselling opportunities, maintaining product knowledge, and collaborating with cross-functional teams. With a focus on customer satisfaction and continuous learning, I strive to uphold high standards of professionalism and integrity while enhancing the overall shopping experience for customers.

Experience: 2 - 5 years

As a Customer Service Associate (CSA) for retail accounts at Amazon and Walmart, I excel in delivering exceptional customer support through various channels such as phone, email, and chat. My responsibilities include order management, resolving product inquiries and complaints, ensuring policy adherence, and providing technical assistance. I also contribute to sales by identifying upselling opportunities, maintaining product knowledge, and collaborating with cross-functional teams. With a focus on customer satisfaction and continuous learning, I strive to uphold high standards of professionalism and integrity while enhancing the overall shopping experience for customers.

Other Skills

Experience: Less than 6 months

As a Social Media Content Creator, I am responsible for developing engaging and compelling content across various social media platforms to drive brand awareness, engagement, and conversions. My tasks include creating visual assets such as graphics, videos, and infographics, writing captivating captions and copy, scheduling posts for optimal reach and engagement, monitoring social media analytics to track performance, and staying updated on industry trends to ensure content relevance and effectiveness. My goal is to craft content that resonates with the target audience, sparks conversations, and ultimately contributes to the growth and success of the brand on social media.

Experience: Less than 6 months

Basic Information

Age
25
Gender
Female
Website
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Address
Davao City / Davao del Sur, Davao city
Tests Taken
IQ
Score:  119
DISC
Dominance: 29
Influence: 7
Steadiness: 23
Compliance: 42
English
C1(Advanced)
Government ID
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