Current Employment Status:
Hired Full Time on Dec 24, 2024

Joie

Customer Service Specialist

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($599.98/month)

Bachelors degree

Last Active

December 24th, 2024 (today)

Member Since

February 25th, 2021

Profile Description

Imagine a customer calling in, frustrated and eager to express their concerns. By the end of the conversation, they’re not just calm; they’re truly appreciative. This is the kind of transformation I strive to achieve. With a strong background in customer service, I am dedicated to enhancing the customer journey and ensuring every interaction is positive and impactful. Proficient in tools like CRM systems, Zendesk, and LiveChat, I thrive on utilizing technology to streamline processes and address customer needs effectively.

My approach is rooted in empathy and a genuine desire to help others, believing that every customer deserves a personalized experience. I take pride in resolving issues promptly and fostering long-term relationships built on trust.

Outside of work, I’m a proud fur parent, and I enjoy spending time with my beloved pets. They remind me of the importance of patience and care—qualities I bring to my professional life as well.

Let’s connect and explore how I can contribute to creating exceptional customer experiences! Feel free to reach out to me on LinkedIn or email me at Upgrade to see actual info

Top Skills

Experience: 2 - 5 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 1 - 2 years

Basic Information

Age
30
Gender
Female
Website
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Address
San Juan, La Union
Tests Taken
IQ
Score:  100
DISC
Dominance: 10
Influence: 16
Steadiness: 44
Compliance: 30
English
C2(Advanced/Mastery)
Government ID
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