Current Employment Status:
Hired Part Time on Jun 24, 2024
Results-driven BPO professional with a strong sales, customer service, and technical support background. Proven track record of consistently meeting or exceeding sales targets, resolving customer complaints efficiently, and providing technical support to clients.
With almost 9 years of experience in the BPO industry, I have developed a unique blend of skills that enable me to deliver exceptional results in Sales, Customer Service, and Technical Support. My expertise spans phone etiquette, troubleshooting, problem-solving, MS Office, Salesforce, Zendesk, Amazon Workspace Reservation, and Zoom Apps. I am confident in my ability to analyze customer needs, build rapport, and provide tailored solutions to drive customer satisfaction and loyalty.
PORTFOLIO:
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
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