Catherine
Customer Service Specialist | E-commerce Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
March 21st, 2025 (2 days ago)
Member Since
February 21st, 2021
Profile Description
Hello!
I’m a Remote E-commerce Customer Service Representative (CSR) specializing in non-voice support, including chat and
Here’s a brief overview of my skills and experience:
Administrative:
Customer Service (Chat and
E-commerce Virtual Assistance – 4 years of experience
If you’re looking for reliable support for your business, feel free to reach out—I’d love to discuss how I can assist you!
Contact:
Looking forward to connecting!
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Responds to customer concerns with professionalism and care, ensuring issues are promptly resolved within 24 hours to uphold a high standard of customer satisfaction.
Customer Support » Customer Service
Experience: 2 - 5 years
Provided remote chat and email support for international brands, leveraging four years of customer service experience to deliver effective solutions and ensure customer satisfaction through strong problem-solving skills.
E-Commerce » Order processing
Experience: 2 - 5 years
Proactive in assisting clients with order placement, fulfillment, tracking, handling replacement or refund requests, processing upgrades or discounts, and updating shipping addresses efficiently and professionally.
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
Order and Customer Care Management
Office and Administration » Administrative Support
Experience: 2 - 5 years
Office and Administration » English Proficiency
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
Office and Administration » Email Management
Experience: 2 - 5 years
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Muntinlupa City
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 32
- Influence: 5
- Steadiness: 35
- Compliance: 28
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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