Ignatius

Customer Service

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Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

March 3rd, 2025 (3 days ago)

Member Since

February 19th, 2021

Profile Description

I have clear communication skills. I can explain the potential solutions to customers’ problems, and do so in a clear, concise manner. As a language professor,
I have extra excitement for this customercentric skill. I also have the ability to use positive language. I believe that effective customer service means having the ability to make minor changes in the conversational patterns and responding to questions with positive language can greatly affect how the customer hears the response
My call center and my teaching experiences allowed me to hone my problem solving skills.
I can simply understand how to offer preemptive advice or a solution that the customer doesn’t even realize is an option.
I am also creative and resourceful. Solving the problem is good, but finding clever and fun ways to go the extra mile — and wanting to do so in the first place — is even better.
I also have empathy which means
I have the ability to understand and share the feelings of another especially the clients.
Lastly, I take pride in my writing skills. As a researcher and academician, I have been exposed to technical business letter writing.