I am a 29-year-old seasoned customer service and sales representative with over five years of experience in the service and hospitality industry. I am knowledgeable and experienced in dealing with different kinds of customers/ clients.
I can work independently with minimal hand-holding. I am resourceful and can solve problems on my own.
I am self-motivated. I can create my schedule to keep me focused and on task and to limit any distractions. I have strong written communication skills.
Though there are a lot of applications that I have not tried yet, I am comfortable with learning and using digital tools. I am knowledgeable in basic application tools but I am not afraid to learn more.
I have been in the BPO industry for more than 4 years now. Most of it is in the Sales/ Customer Service accounts. And I have handled appointment settings for a couple of months. I've also been in admin support for an e-commerce business for a year.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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