Diana

Experienced Customer Service Support/Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

November 24th, 2024 (today)

Member Since

February 16th, 2021

Profile Description

Currently working as a Virtual Assistant. I also worked as an email advisor for an American multinational technology company for 3 years. We answer queries about their Account and Billing, Downloads, and many more categories. We handle complaints, provide appropriate solutions and alternatives, and do follow up to ensure that issues are being resolved.
I was also a Chart Retrieval Specialist and Chart Splitter (healthcare account). 
I am a quick learner and welcome challenges as well. As a detail-oriented and organized professional, I take pride in completing assignments on time with accuracy and a love for continuous learning. 
I can help you, among others, with the following type of tasks:
* Email/ Chat support
* Data entry
* Admin support
* Social media marketing
* Managing your inbox
 *Email Marketing 
*Web research
*Manage E-commerce Store

I also speak the Swedish language as I worked and lived in Sweden for several years.

If you want to know more about what I can offer, please feel free to message me. Have a great day!

Top Skills

Customer Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Marketing » Email Marketing

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Instagram marketing

Design » Adobe » Photoshop

Customer Support » Email Support

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Personal Assistant

Basic Information

Age
38
Gender
Female
Website
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Address
Bacoor, Cavite
Tests Taken
IQ
Score:  125
DISC
Dominance: 36%
Influence: 15%
Steadiness: 29%
Compliance: 22%
English
C2(Advanced/Mastery)
Government ID
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