Monica

General VA|| Admin Assistant || Accts Receivable

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.54/hour ($1,151.04/month)

Bachelors degree

Last Active

November 13th, 2024 (4 days ago)

Member Since

February 12th, 2021

Profile Description

You can't do it all. Delegation is the key to growing and scaling any business, and crucial to keeping your sanity. I'm here to catch your projects and tasks, work alongside you and carry out your plans.                                                                                                                                                                                                                          
 I CAN BE HIRED FOR:    - Personal/Administrative Assistant: Handling day-to-day business administration tasks and providing support for any tasks you're short on time for, don't prefer doing, or need assistance with.
- Accounts Receivable: Taking care of refund processing, invoice creation and distribution, and managing credit/debit card transactions for smooth financial operations.
- Disputes Analyst: Expertly addressing chargebacks and diligently tracking dispute resolutions to maintain positive customer relationships and financial integrity.
- Customer Support: Managing email correspondence and live chat interactions to ensure prompt and helpful responses to customer inquiries and concerns.

 Let's discuss your projects!

Top Skills

Experience: 5 - 10 years

I have developed strong skills in email management through years of professional experience, ensuring efficient communication and organization. My approach includes using techniques such as inbox zero to keep emails manageable and prioritizing responses based on urgency and importance. I am proficient in using email clients like Microsoft Outlook and Gmail, leveraging features like filters, labels, and automated responses to streamline workflow. Additionally, I maintain a structured system for categorizing and archiving emails, enabling quick retrieval and reducing clutter. This systematic approach helps me stay on top of communications, respond promptly, and maintain a high level of productivity.

Experience: 2 - 5 years

With extensive experience as a personal assistant, I excel in providing comprehensive administrative support and managing day-to-day operations efficiently. My skills include managing complex calendars, coordinating meetings, handling correspondence, and organizing travel arrangements. I am adept at multitasking, prioritizing tasks, and maintaining confidentiality while delivering high-quality service. My proactive approach ensures smooth workflow and timely completion of tasks, enabling executives and individuals to focus on their core responsibilities. My strong organizational skills, attention to detail, and ability to anticipate needs have consistently contributed to the seamless execution of personal and professional agendas.

With extensive experience in administrative support, I excel at managing a wide range of office functions to ensure efficient operations. My skills include handling correspondence, scheduling meetings, maintaining records, and managing office supplies. I am proficient in using office software such as Microsoft Office Suite and various project management tools. My attention to detail and organizational abilities enable me to streamline processes and improve productivity. I am adept at multitasking, prioritizing tasks, and providing high-quality support to executives and teams. My proactive and professional approach ensures that administrative tasks are completed accurately and on time.

Other Skills

Experience: 5 - 10 years

I possess extensive experience in Microsoft Excel, leveraging its powerful features to enhance data analysis and management. My proficiency includes creating complex formulas, utilizing pivot tables for detailed data summaries, and employing advanced functions such as VLOOKUP, INDEX-MATCH, and conditional formatting to streamline tasks. I have also developed and automated dynamic reports and dashboards, enabling efficient data visualization and decision-making. My expertise in Excel VBA allows for the automation of repetitive tasks, significantly improving productivity. Through my comprehensive knowledge and practical application of Excel, I consistently deliver precise and actionable insights from data.

Experience: 2 - 5 years

Experience: 5 - 10 years

Experience: 2 - 5 years

I have extensive experience in travel planning, ensuring seamless and efficient travel experiences. My expertise includes researching and booking flights, accommodations, and transportation, often securing the best rates and schedules. I am skilled at creating detailed itineraries that balance work commitments with leisure activities, ensuring a well-rounded trip. Additionally, I am adept at handling visa applications, travel insurance, and preparing necessary documentation. My attention to detail and ability to anticipate and mitigate potential issues contribute to smooth and enjoyable travel experiences for individuals and groups.

Experience: 1 - 2 years

Experience: 2 - 5 years

With a robust background in quality control, I have consistently ensured that products and processes meet the highest standards. My experience spans developing and implementing quality control protocols, conducting thorough inspections, and utilizing tools like Six Sigma and ISO standards. I am adept at identifying defects, analyzing root causes, and implementing corrective actions to prevent recurrence. Additionally, I have experience in training teams on quality best practices and maintaining detailed documentation for compliance and continuous improvement. My meticulous attention to detail and commitment to excellence have been key to delivering superior quality outcomes in every project.

Experience: 1 - 2 years

With extensive experience in human resources, I have effectively managed various HR functions, including recruitment, employee onboarding, performance management, and benefits administration. I am skilled in developing and implementing HR policies and procedures, ensuring compliance with labor laws and regulations. My expertise extends to conducting training sessions, handling employee relations issues, and fostering a positive workplace culture. Proficient in using HR software for managing employee data and analytics, I am dedicated to enhancing employee satisfaction and organizational efficiency. My strong interpersonal and problem-solving skills enable me to support both employees and management effectively.

Experience: 5 - 10 years

With extensive experience in calendar management, I have honed the ability to effectively organize and prioritize tasks, ensuring optimal use of time and resources. Proficient in utilizing digital tools like Google Calendar and Microsoft Outlook, I excel at setting reminders, creating time blocks, and maintaining a consistent routine. My approach includes scheduling buffer times, delegating tasks when necessary, and setting clear boundaries to balance work and personal life. I continuously review and optimize my schedule, adapting to changing priorities and incorporating feedback to enhance productivity and efficiency.

Experience: 5 - 10 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Basic Information

Age
34
Gender
Female
Website
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Address
LUCENA CITY, QUEZON
Tests Taken
IQ
Score:  105
DISC
Dominance: 44%
Influence: 16%
Steadiness: 16%
Compliance: 23%
English
C2(Advanced/Mastery)
Government ID
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