Alan

Customer service representative

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 2nd, 2025 (3 days ago)

Member Since

February 8th, 2021

Profile Description

Excellent communication skills
High ability to learn and understand
Computer literacy
Team player
Flexible

Top Skills

Customer Support

Experience: 2 - 5 years

I’ve been with lots of account as a customer service representative. Been with telco, retail and sales. Been handling customers through chats, emails and phones.

Customer Support » Email Support

Experience: 1 - 2 years

I’ve been with eBay retail account and handling customers through emails for 2 years.

Customer Support » Chat Support

Experience: 1 - 2 years

Merchant Support Advisor in Shopify Assisted merchants in optimizing their online Shopify stores and e-commerce operations, providing tailored guidance and support. • Conducted sales analysis to identify growth opportunities and offered actionable strategies to improve sales performance. • Managed a range ofadministrativetasks including modifying Shopify plans, processing refunds, and integrating applications into Shopify stores. • Addressed and clarified billing inquiries, ensuring a smooth and transparent experience for merchants. • Developed strong problem-solving skills and maintained up-to-date knowledge of e-commerce trends and Shopify functionalities.

Other Skills

Marketing » Social Media Management » Facebook marketing

Customer Support » Social Media Moderation

Marketing » Content Creation » Technical Writing

Real Estate » Appointment Setting

Customer Support » Content Management

Office and Administration » Microsoft Excel

Customer Support » Phone Support » English Speaking

Marketing » Craigslist Posting Marketing

Office and Administration » Personal Assistant

Basic Information

Age
27
Gender
Male
Website
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Address
Mandaue City, Cebu City
Tests Taken
IQ
Score:  125
DISC
Dominance: 46%
Influence: 7%
Steadiness: 28%
Compliance: 19%
English
C2(Advanced/Mastery)
Government ID
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