Current Employment Status:
Hired Full Time on Nov 22, 2024
I have an excellent communication, editing and organizational skill. I am self motivated and can also work competently in a team. Managing time effectively is also one of my ability. I am flexible and can learn things quickly.
Expert Customer Support
(Billing, Retention/Collections/Technical) - TMOBILE
-Provided technical support to customers, resolving
issues related to mobile devices, network connectivity,
and account management.
-Achieved and exceeded sales, collections, and retention
targets, contributing to team and company goals.
-Engaged in sales and upselling activities, promoting
additional services and products to meet customer
needs and drive revenue.
-Handled collections activities, assisting customers with
billing issues and payment arrangements to ensure
timely account settlements.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
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