Ma.
Customer Service Specialist / Quality Analyst / Manager
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
February 22nd, 2025 (13 days ago)
Member Since
January 27th, 2021
Profile Description
I was a customer service consultant for more than 3 years. Working in an e-commerce community prepared me to be able to resolve disputes from my clients. I was promoted to a quality analyst in a customer service industry for more than 3 years as well. I am skilled in analysing performance data week on week. While I am a quality analyst, I am also working as a team lead in a drayage company. It helped me strengthen my ability in doing admin task and doing what my client is asking me to do. Last July 2022, I was promoted to an Operations Manager. I oversee my team in the Philippines and abroad.
Top Skills
Office and Administration » Transcription
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Other Skills
Office and Administration » Personal Assistant
Experience: Less than 6 months
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Minglanilla, Cebu
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 29
- Influence: 34
- Steadiness: 28
- Compliance: 9
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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