Strong background in operations, automation, and process improvement with more than 12 years of experience. I am certified in Active Operations Management and Coaching for Excellence. I also have experience with both Corporate and Freelancing Industries. I handled a maximum of 200 employees and white belter in Six Sigma.
SERVICES OFFERED:
• Coaching
• Training
• Managing KPIs/metrics, performance and project management
• Alignment and ratio of employees
• Quality audit
• Creating Presentations
• Internal and external reports
• Facilitating Operations call
• Strat planning
• Weekly Planning and forecasting
• Process improvement and identifying opportunities
• SOPs/Process Maps/Workflows/Diagram
• Compensation and Benefits
• HIPAA tasks
• Hiring and recruitment
• Automation with Zapier, GHL, Google sheets, Asana, Zoho and other tools
• Process Improvements in all aspects of Operations
• Invoice and Payment
• Project Management
• Calendar Management
• Leadership
• People Management
ADVANCE TO EXPERT TOOLS:
? MS Office
? Google Applications
? Hubstaff, Screenshot Monitor, Trackabi
? Asana, Click up, Monday, Notion, Trello
? Zoho, Freshdesk, Jira, Go High Level
? Zapier
? Payoneer, Wise, Gusto, WorldRemit, Western Union, Stripe, Checkbook, Quickbooks
? L
? Loom
? V
? Slack, WhatsApp,
Director of Operations - April 2021 - July 2024
Think Bullish
Operations Manager - January 2022 - June 15, 2022
Maverick Media Lab
Operations Manager - June 2018 - December 2020
ARB Call Facilities
Team Leader - Sep 2014 - June 2018
TELUS International
Team Leader - Jul 2011 - Sep 2014
AMERICAN DATA EXCHANGE CORPORATION
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.