Rolando

General Virtual Assistant

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

January 15th, 2025 (3 days ago)

Member Since

January 16th, 2021

Profile Description

I've taken on Administrative Assistant responsibilities, managing tasks like calendar, email, and file/CRM management and as well as setting up meeting. My experience extends to social media management, product research, lead generation, and bookkeeping using Excel or Google Sheets. I have over 8 years of experience in various roles within the customer service and call center industry. My experience includes being a Customer Service Representative, where I handled inquiries, resolved issues, and ensured high customer satisfaction. As a Quality Assurance Analyst, I monitored interactions, provided feedback, and implemented strategies for performance improvement. I also served as a Trainer, developing and delivering training programs to enhance team performance. In addition to these roles,  I am also knowledgeable in tools such as Gohighlevel CRM, Skiptracing apps, QuickBooks, and Softphones. I am passionate, highly trainable and can work with or without supervision effectively. 

Top Skills

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Administrative Support

Experience: 5 - 10 years

Other Skills

Marketing » Telemarketing » Inbound Sales

Experience: 5 - 10 years

Office and Administration » Calendar Management

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Design » Graphic Design » Canva

Experience: 2 - 5 years

Accounting » Quickbooks

Experience: 6 months - 1 year

Accounting » Bookkeeping

Experience: 6 months - 1 year

Office and Administration » Google Sheets

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Marketing » GoHighLevel

Experience: 6 months - 1 year

Office and Administration » Quality Assurance

Experience: 2 - 5 years

Office and Administration » File Management

Experience: 2 - 5 years

Basic Information

Age
29
Gender
Male
Website
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Address
Davao City, Davao Del Sur
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C2(Advanced/Mastery)
Government ID
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