I graduated with a Bachelor’s Degree in Business Administration Major in Finance and Treasury Management. I'm a passionate, hardworking, and highly organized professional with over 5 years of experience as a Business Process Delivery Associate - Order to Cash Operations. I have a background in AR/collections and sales invoicing at a BPO company and experience working with clients based in the Philippines, Australia, and New Zealand. In 2023, I transitioned into virtual assistance. I completed training in virtual assistance, marketing, and business development. I've gained knowledge and skills that can help me with my work as a VA.
Throughout my career, I've handled various tasks and I've learned to adapt quickly to the diverse needs of the clients, handle multiple tasks, and stay organized.
Experience: 2 - 5 years
Managing customer accounts (PH, AU and NZ customers), ensure timely follow-up with customers, cash application, account investigation
Experience: 2 - 5 years
Creating spreadsheets, performing calculations using formulas, and using pivot tables. Maintaining trackers and reports.
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 1 - 2 years
Dealing with customers and answering different queries and concerns sent through email and the ticketing system.
Experience: 1 - 2 years
Generating manual invoices and credit memos in SAP upon request and sending a copy to the requestor ensuring accuracy and timeliness
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