Alejanna
Virtual Assistant | Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.80/hour ($1,020.80/month)
Associates degree
Last Active
December 3rd, 2024 (yesterday)
Member Since
January 11th, 2021
Profile Description
As an experienced virtual customer service representative, I am dedicated to surpassing client expectations with every interaction. With three years of hands-on experience, I specialize in delivering quick, polite, and effective support across different platforms. I excel in resolving inquiries and managing escalations, thriving in fast-paced environments while maintaining top-notch professionalism.
My goal is to ensure every customer feels satisfied and delighted. Let’s collaborate to enhance your customer service and achieve successful results.
Top Skills
Customer Support » Chat Support
Experience: Less than 6 months
In my role in customer service email and chat support, I assist customers through written communication. I respond to inquiries, resolve issues, and provide information via email and chat platforms. I focus on effective writing, quick problem-solving, and managing multiple conversations simultaneously to ensure a positive customer experience.
Customer Support » Customer Service
Experience: 1 - 2 years
Assists customers by addressing inquiries, resolving issues, and providing product information. Key responsibilities include handling phone calls, emails, and chats, maintaining a positive attitude, and ensuring customer satisfaction.
Office and Administration » Account Management
Experience: Less than 6 months
As an account manager, I was the primary point of contact for clients, ensuring their needs were met and fostering strong relationships. Key responsibilities include managing client accounts, identifying growth opportunities, coordinating with internal teams, and resolving any issues.
Other Skills
Basic Information
- Age
- 24
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 125
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
How this Marketing Director Drives Business Growth On and Offline
When you have a skilled marketing director that drives your business to success, how do you make them stay? Connect with their passion.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
