Jonalyn

Virtual Assistant | Customer Service | Property Manager

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

October 18th, 2024 (25 days ago)

Member Since

January 9th, 2021

Profile Description

Looking for a dynamic professional to help elevate your short-term rental business? Let’s team up! ????
With a background spanning short-term rental management, executive virtual assistance, and even dropshipping, I bring a diverse set of skills and hands-on experience across industries like tech and accounting. I know how to juggle guest experiences, boost bookings, and streamline your operations—no matter the time zone. ??????
I thrive in high-pressure environments, keeping things efficient and smooth. Whether it’s using new tools or adapting to fresh challenges, my flexibility and reliability ensure you get the support you need. I’m committed to helping your business grow, making things easier for you and unforgettable for your guests! ????
Experience:???? Executive Virtual Assistance???? Amazon Dropshipping???? Project Management???? Short-Term Rental & Vacation Property Management????? Administrative Support (office management systems)???? Social Media Management
Soft Skills:???? Positive attitude, even under pressure???? Adaptability and resourcefulness???? Critical thinking and problem-solving? Time management and multi-tasking???? Strong work ethic and reliability???? Self-motivation and results-driven?????????????? People management and leadership
Communication Skills:???? Fluent in written and verbal English
Tech & Tools I Excel In:???? Email Tools: Gmail, iCloud, Outlook???? Social Media Management: Canva???? Online Travel Agencies: Airbnb, VRBO, Upgrade to see actual info, TripAdvisor, Expedia, etc.???? Property Management Software: Guesty, Hostaway, Breezeway???? Revenue Management: Pricelabs???? Cleaning Services Software: Upgrade to see actual info???? Project Management: Notion, Upgrade to see actual info, Asana???? CRM Tools: Salesforce, Zendesk, Freshdesk???? Team Communication: Slack, Skype, WhatsApp, Microsoft Teams, Google Hangouts?? Cloud Phones: OpenPhone, RingCentral, Google Voice
???????????????????????????????? ???????????????????????????????????????? ????????????????????????????????????????????:???????? London-based Property Management???? Canada-based Property Management???????? US-based Property Management (Florida ????, Texas ????)
Let’s streamline your operations, wow your guests, and take your rental business to the next level! ????????

Top Skills

Most recently, I worked at ProperCare, where I served as an Airbnb Property Manager. In this role, I was responsible for a wide range of tasks, including managing guest inquiries, handling reservations, coordinating cleaning and maintenance schedules, and ensuring exceptional customer service. Working in this capacity required me to be highly organized, responsive, and adept at multitasking. I worked according to Eastern Standard Time (EST), which allowed me to communicate effectively with clients and service providers across various time zones. In addition to my role at ProperCare, I also worked with Travelnest UK. My responsibilities there included managing property listings, optimizing them for better visibility, and ensuring that all information was accurate and up-to-date. This experience further honed my attention to detail and my ability to manage multiple properties simultaneously. Furthermore, I have experience managing social media platforms. At Google, I was part of a team that handled the social media presence on Twitter and Instagram. My primary responsibilities included monitoring comments, engaging with followers, and maintaining a positive online community. This involved checking notifications frequently and swiftly addressing any negative comments to uphold the brand's reputation.

Other Skills

Experience: Less than 6 months

Basic Information

Age
31
Gender
Female
Website
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Address
Manila, Metro Manila
Tests Taken
None
Government ID
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