Are you looking for a reliable professional who can seamlessly manage your e-commerce operations and deliver results you can count on? Look no further.With over 4 years of expertise in e-Commerce, Product Listing, and Customer Support, I bring a proven track record of optimizing online stores, sourcing profitable products, and keeping customers delighted.
WHY YOU HIRE ME?
CUSTOMER SUPPORT THAT BUILDS LOYALTY: I resolve inquiries, disputes, and chargebacks quickly and professionally, ensuring a smooth experience for your customers. I’ve even handled multilingual support using tools like Google Translate and DeepL.
WINNING PRODUCT RESEARCH & LISTINGS: From sourcing trending products to crafting optimized listings, I guarantee accuracy and appeal, leveraging tools like Zik Analytics, Keepa, and Tactical Arbitrage.
EFFORTLESS STORE MANAGEMENET: Whether it's Shopify, eBay, Amazon, or Etsy, I excel in order fulfillment, tracking, cancellations, and refunds to keep your operations running smoothly.
DATA PRESICION & LEAD GENERATION: I conduct meticulous research and deliver 100?curate data, helping you stay organized and ahead in your industry.
CREATIVE SOCIAL MEDIA & DESIGN: Engaging posts, impactful Meta ads, and designing professional visuals using Canva, CapCut, and Photoshop.
HERE'S WHAT SETS ME APART:
Over 4 years managing and growing e-commerce stores with measurable success.Expertise in sourcing diverse products, from gold jewelry to construction tools.A knack for detail and problem-solving that ensures smooth processes every step of the way.
When you hire me, you’re not just getting a freelancer—you’re gaining a dedicated partner committed to your success. Let’s transform your business together and achieve results that speak for themselves.
Ready to get started? Let’s connect!
Experience: 1 - 2 years
Sourced best-selling construction tools and accessories. Manually listed product details using SKU Fetch, AutoDS, and Zik Analytics, ensuring accurate specifications and optimized images.
Experience: 1 - 2 years
Created 80-character optimized titles and transferred detailed specifications for gold jewelry (earrings, necklaces, pendants, bracelets, chains, rings, coin frame dangle/ pendant). Edited images, added variations (color, size, SKU, pricing), and ensured listings were accurate.
Experience: 2 - 5 years
Responded to customer inquiries, resolved disputes and chargebacks on Klarna and PayPal. Tracked shipments, coordinated with Aliexpress suppliers for refunds and disputes, and resolved issues like delayed or damaged items. Translated and answered emails in multiple languages (Dutch, Swedish, Danish, Finnish, German) using Google Translate and DeepL.
Experience: 6 months - 1 year
Managed Meta advertising, created posts for Facebook, Instagram, and TikTok, and engaged with comments and feedback.
Experience: 6 months - 1 year
Researched property ownership and contact information using platforms like Sunbiz.org, Clustermaps.com, and Corporationwiki.com.
Experience: 2 - 5 years
Managed stores on Shopify, Amazon, eBay, and Etsy. Fulfilled orders, processed refunds and cancellations, and tracked shipments using Shopify, Oberlo, Dropified, and CJdropshipping. Conducted product research and managed listings using Zik Analytics and manual methods.
Experience: Less than 6 months
Researched and collected contact details for CEOs and Heads of Schools at U.S. universities. Entered data into spreadsheets with 100?curacy.
Experience: Less than 6 months
Designed visuals using Canva, edited images with CapCut and Photoshop, and utilized tools like removeBG for professional results.
Experience: Less than 6 months
Editing images
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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