Franklene
Best Customer Support Provider | Experienced Admin-VA
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.68/hour ($1,000.00/month)
Associates degree
Last Active
February 19th, 2025 (6 days ago)
Member Since
May 8th, 2014
Profile Description
Admin VA with 10+ years of experience in customer support, chat,
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Assisting customers through chat and email. Providing them help with the issues they have encountered when using the service or a product.
Office and Administration » Admin Data Processing
Experience: 2 - 5 years
Update employees on the client's database, updating products, prices, description, and many more.
Office and Administration » Data Entry
Experience: 5 - 10 years
Started working as a Data Entry Specialist way back 2008. I have developed typing speed and accuracy to enter the data into the client's database.
Other Skills
E-Commerce » Product Research
Experience: 5 - 10 years
Researching through the internet about the client needs like products, brochure, real estate, shopping lists, and many more.
Professional Services » Management Services » Administrative Management
Experience: 1 - 2 years
Creating emails through Google Workspace admin. Creating profile for employees using client's tool.
Customer Support » Email Support
Experience: 2 - 5 years
Assisting customers using email responses.
Customer Support » Ecommerce
Experience: 2 - 5 years
Assisting customers through client's Ecommerce website.
Marketing » Social Media Management
Experience: 6 months - 1 year
Sending out test links to people who applied on the store. Sending test results, surveys, and training videos.
E-Commerce » Shopify
Experience: 6 months - 1 year
Helps customer build their Shopify website and also helping them troubleshooting errors that they encountered.
Human Resources » Recruiting
Experience: 6 months - 1 year
As a support admin, I am tasked to onboard or offboard employees and assigned them to their respective stores.
Human Resources » Payroll » Timekeeping
Experience: 6 months - 1 year
Created payroll system using google sheets.
Design » Print Design
Experience: 6 months - 1 year
Helps customer design their products through Printify.
Office and Administration » Email Management
Experience: 6 months - 1 year
Managing emails like scheduling, creating canned responses, sweeping unnecessary emails(cleaning).
SEO
Experience: Less than 6 months
Checking how many people did the survey on the client's store on google maps.
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Compostela, Cebu
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 40
- Influence: 15
- Steadiness: 36
- Compliance: 9
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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