Fraud/Risk/Chargeback/Recoveries/Data Analyst

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

April 4th, 2025 (4 days ago)

Member Since

December 30th, 2020

Profile Description

With over eight years of experience in financial analysis and dispute resolution, I am a dedicated professional specializing in chargeback and fraud analysis within the e-commerce industry. My journey began in roles focused on chargeback and negative balance recovery analysis, where I honed my skills in investigating claims and ensuring positive customer experiences. Transitioning to a Fraud Analyst position, I played a pivotal role in safeguarding customers' accounts and transactions from forgery and theft, resolving issues within established service level agreements.

In subsequent positions, I expanded my expertise as a Merchant Chargeback Analyst, researching credit card disputes and crafting robust dispute cases to recover funds for merchants. I am adept at analyzing transactional data and collaborating with stakeholders to ensure accurate responses to disputes, thereby minimizing financial losses.

In my most recent role as a Chargeback Analyst, I processed and reconciled vendor and merchant disputes, maintaining meticulous documentation and updating revenue reports as needed. I thrive in fast-paced environments, leveraging my analytical skills and attention to detail to drive operational efficiency.

Proficient in utilizing proprietary software and digital tools such as DocuSign and CRM systems, I am committed to streamlining processes and delivering exceptional results.