Customer Service Expert

Overview

Looking for part-time work (5 hours/day)

at $14.00/hour ($1,540.00/month)

Some College

Last Active

January 4th, 2025 (2 days ago)

Member Since

December 21st, 2020

Profile Description

"Over a Decade of Exceptional Customer Service Excellence. Your Success, My Commitment!"

Eager Learner, Goal-Oriented Professional, and Cheerful Customer Service Champion! Let's Create Something Amazing Together!

A perpetual learner, a goal-driven professional, and an ever-cheerful Customer Service Champion - that's me! In my 12-year odyssey through the BPO universe, I've mastered the arts of Customer Service and Inbound/Outbound Sales. I've particularly dived deep into the healthcare sector, wearing the hat of a Healthcare Trainer, specializing in both virtual and classroom training.
Over the past 3 years, freelancing has been my playground. I've been a driving force in ensuring customer satisfaction, fueling business growth for my current client. It's been an incredible journey, and I'm all set to take on new challenges.

Here's the Lowdown on My Skills:
*Software Maestro: I dance effortlessly with Shopify, Dixa, Survey Monkey, MS Office, Google Suites, Veeqo, FedEx LTL, Gorgias and more.
*Communication Wizard: Whether it's email handling, chat support, or gracefully tackling voice and email escalations, I'm your go-to.
*Sales Virtuoso: From Inbound and Outbound Sales to the nitty-gritty of claims processing, billing, and payments - consider it done!
*Customer-Centric Dynamo: My focus? Customer satisfaction, retention, all while being the maestro of phone etiquette.
*Admin Guru: Data entry and people management are my playgrounds.

My Mission:To find a company where I can seamlessly blend my skills with its success story. I'm not just seeking a job; I'm on a quest for an opportunity to grow and contribute meaningfully to your company's goals.
With dedication, experience, and a versatile skill set, I'm poised to be a game-changer for your team. Let's dive into a conversation about how I can be the missing piece in your success puzzle.
Looking forward to the chat!