General Admin Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Associates degree

Last Active

February 23rd, 2025 (today)

Member Since

December 18th, 2020

Profile Description

With a robust blend of experience spanning various domains, I bring a well-rounded skill set to the table. For almost 5 years, I've excelled as an Executive Assistant, where I honed my skills in administrative support, project management, and executive communication. 

My background in Graphic Design and Social Media Management further enriches my capability, allowing me to create visually appealing content and effectively manage online presence.

As an E-commerce Virtual Assistant and Customer Service Specialist, I have 2 years of experience handling customer interactions via Tidio, managing and updating taggings in Shopify, and engaging with customers on social media platforms.

 My 5-year tenure as a Customer Service Representative includes expertise in voice, email, and chat support, using tools like Bliss and Zendesk to deliver excellent customer service.

My role as a Subject Matter Expert for nearly 4 years involved real-time agent support through coaching and in-depth analysis to resolve customer dissatisfaction issues.

 Additionally, I have 1 year and 8 months of experience as a Market Research Interviewer, where I specialized in gathering crucial data for various projects. 

I've also ventured into Cold Calling, with 2 months of experience reaching out to prospective clients interested in video surveillance cameras, and served as an Appointment Setter for 2 years, scheduling meetings between prospective clients and salespeople. 

My diverse experience and dedication to delivering quality results make me an asset in any role requiring a blend of administrative support, customer service, and digital marketing expertise.