I have been working as a Customer Service Representative for more than 4 years, and during that time I’ve developed impeccable phone manners and an ability to politely deal with disgruntled customers. Duties at my previous company included answering calls and making sure customer’s concern has been addressed. My experience at Sykes Asia Incorporated (AT&T) has helped me improve my leadership skills, hone my organizational skills, and has provided me with extensive knowledge of how provide excellent customer service. Working there, I was able to resolve issues at a 90% rate and familiarize myself with lots of troubleshooting techniques.
Experience: 2 - 5 years
I've been successfully working and trained as a sales development specialist/appointment setter and have developed the necessary skills and knowledge.
Experience: Less than 6 months
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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