Experienced Customer Support and Administrative Assistant

I have over 10 years of experience in data entry, ensuring accuracy and efficiency in handling large volumes of information. At E22 Sales, Inc., I managed data entry tasks, improving accuracy by 20% through diligent verification and attention to detail. I also streamlined data entry processes, reducing completion time by 15%. My proficiency in using tools like Google Sheets and Excel ensures consistent and organized record-keeping.

I have over 5 years of experience in administrative support, managing a variety of tasks including maintaining meticulous records, organizing files, and providing comprehensive office support in high-pressure environments. At Solution Accountants Pty Ltd, I maintained a 100?curacy rate in filing and managing sensitive client documents. My role also involved enhancing client database accuracy and supporting tax preparation processes. I am proficient in data management, using software like Google Sheets, Excel, Salesforce, and Zoho to ensure accuracy and efficiency.

As a Medical Biller at Wyatts Pharmacy, I handled insurance verification, prior authorizations, and processed orders. I ensured accurate billing and delivery information while maintaining detailed records in systems like Athena, eCW, Practice Fusion, and Brightree. My role also involved managing claim denials and appeals and providing comprehensive support to patients and healthcare providers.

During my time as an Intake Coordinator/Medical Biller at Wyatts Pharmacy, I assisted patients with medical equipment selection, handled insurance verification, and processed orders. I ensured accurate delivery information and provided support through phone, text, and email. I also managed claim denials and appeals, coordinating patient interactions using systems like Athena and Brightree.