A+ Executive Admin Assistant | Technical Support (7 Years)

Overview

Looking for full-time work (8 hours/day)

at $7.96/hour ($1,400.96/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

November 26th, 2020

Profile Description

Do you need help in maximizing your time for you to focus more on your business growth?

SEARCH NO MORE!

- High speed Internet Connection
- Reliability and Professionalism
- Tech-savvy and a Quick Learner
- Proactive Customer Support
- Competitive Advantage

Equipped with over 7 years of professional experience working in the Tech Industry as an IT Helpdesk Technician and Technical Support Engineer, I'm passionate about helping people and making sure that they maximize their time by helping them with their IT-related concerns.

I offer comprehensive support, from managing daily administrative tasks to overseeing crucial business operations. I am an organized, proactive, and detail-oriented administrative assistant, always ready to lend you a hand.

Here's what I CAN DO to make your life easier:

>EMAIL MANAGEMENT
- Monitor and manager your email inbox to ensure timely and professional responses.
- Organize emails for easy access and prioritize based on importance and urgency.
- Draft, proofread, and send emails on your behalf.
- Coordinate with teaUpgrade to see actual infombers for prompt responses and follow-ups.

CALENDAR MANAGEMENT
- Organize and plan schedules, calls, tasks, and meetings.
- Schedule appointments efficiently.? Prepare for weekly and daily activities.
- Coordinate travel arrangements and itineraries.

DATA ENTRY
-Accurately input and update data in databases, ERP's and CRM's.
- Verify and correct data entries to maintain accuracy.
- Regularly update and maintain databases, ERP's and CRM's.
- Adhere to guidelines for ensuring data integrity and confidentiality.

DOCUMENT AND FOLDER ORGANIZATION?
- Organize files and folders systematically for an easy access and retrieval.
- Maintain a structured filing system to ensure efficiency.
- Label and categorize files accurately for quick access.
- Follow organizational protocols to keep information orderly and accessible.

OPERATIONS ASSISTANCE?
- Monitor incoming orders and oversee the entire fulfillment process?
- Provide excellent customer service by promptly responding to inquiries regarding order status.
- Monitor stock levels and collaborate with relevant teams to maintain optimal inventory levels.
- Generate reports and send accurate invoices promptly for payments.

TOOLS and PLATFORMS I'm EXPERIENCED in

- Social Media (Facebook, LinkedIn, Instagram, Pinterest, Twitter, YouTube) 
- Scheduling (Calendly, Google Calendar)
- Microsoft Applications (Microsoft Outlook, Microsoft Excel, Microsoft Onedrive) 
- Customer Relationship Management (Salesforce)? Task Management (Trello, Asana)
- Cloud Storage (Dropbox, Google Drive)
- Admin & Email Management (Google Suite, Microsoft Office, Streak, Mailchimp, Airtable)
- Communications (Zoom, Skype, Whatsapp, Upgrade to see actual info, Telegram, Slack)
- Design (Canva)
- Ticketing Tool (CA Servicedesk Manager, ServiceNow)
- Database (Active Directory)
- Remote Tool (Bomgar, TeamViewer)

 See? Whether you're a busy professional or a business owner I'm one message away and ready to help you stay on top of things!

Ready to team up for success? Here's what comes next:

- Send me an Upwork message
- Click on the green text that says "Schedule a meeting"
- Provide me a date and time when e can hop on a Discovery Call

Here's the link to my website: 
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Looking forward to helping you,
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