Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Associates degree

Last Active

November 25th, 2024 (today)

Member Since

November 24th, 2020

Profile Description

I can be your NEXT Virtual Assistant/Cold Caller/Appointment Setter/Customer Service Representative or a Collection Specialist

Why should you choose me? 

I am an experienced Customer Service Representative, Collection Specialist, and Dedicated Virtual Assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.

My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Database Building, Calendar Management, Email Handling, and other general admin tasks.

I have been trained and developed the skills to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most clients say.

Here are the following services I can offer to you and your business:

*Administrative Support
*File and document organization
*Email monitoring and organizing
*Writing and maintaining records
*Social Media Management -- (creating, posting content to social media platforms, post-scheduling using Later)
*Content Creation
*Calendar and Schedule Management using Google Calendar
*Research, Data Collection, and Data Entry
*Customer Support
*Cold Calling
*Social media community engagement
*Product Research, and Web Research
*Creating social media graphics, brochures, flyers, and banners using Canva.
*Meeting Presentation Creator
*Advanced knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
*Advanced knowledge in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)
*Advanced knowledge in Task Management Tools like Salesforce and Trello - Managing electronic contracts using DocuSign and Sign Now
*Document conversions (PDF, Word, Excel, Text)
*Communication with clients via telephone, email, messenger systems, social media platforms
*Data entry - gathering data from a website and entering it into a spreadsheet
*Retype Scanned Pages or PDF
*Other administrative support.

I am highly skilled, enthusiastic, and self-motivated. I believe in hard work and honesty. I am always making a long-term professional relationship with clients to ensure every project succeeds.

So, if you hire me, I assure you that you will not regret your decision.