Customer Service in Email/Chat support, Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

January 10th, 2025 (yesterday)

Member Since

November 16th, 2020

Profile Description

I am a graduate, specialized in Bachelor of Education, and have been working with BPO for 5 long years. 

Skilled in analytical thinking and training, I enhanced team performance at
Northern Mindanao Technological Training Institute as a Junior trainer in Carpentry by developing targeted
learning solutions. 

In my years working with BPO companies, I excelled in customer
service, ensuring client satisfaction through empathetic support and effective
communication. My multifaceted expertise fosters exceptional client
engagement and team collaboration. These key factors helped me boost and develop the skills below:

• Analytical thinking 
• Time management 
• Flexibility 
• Written communication 
• Training and mentoring 
• Customer service 
• Active listening 
• Empathy and understanding 
• Teamwork and collaboration 
• Interpersonal communication 
• Excellent communication 
• Organizational skills 
• Attention to detail 
• Multitasking 
• Client engagement
• Knowledgeable in MS Office (MS Word, Excel, and PowerPoint) 
• Document conversions
• Social Media Managing (content creation, content engagement, commenter, developmental strategist)

Apart from all of it, I also love arts, whether it is traditional or digitally based, such as anime drawing, painting, landscapes, and portraits.

I believe that these capabilities are few of the more that I am bound to learn and experience and I am looking forward to add more knowledge, beyond my expertise, in the future and I am hoping for you to help and guide me through this milestone.

All the best for everyone!