Melchor

Customer Service/Virtual Assistant

85 ID PROOF
Verified
contact
mark as hired

Overview

Looking for part-time work (6 hours/day)

at $5.00/hour ($660.00/month)

Bachelors degree

Last Active

November 28th, 2024 (today)

Member Since

November 13th, 2020

Profile Description

With over a decade of experience in the financial services sector, I bring a wealth of expertise in process optimization, quality assurance, and customer service operations. I have a proven ability to streamline workflows, enhance customer satisfaction, and implement efficient, data-driven strategies. 

I excel in administrative support, communication, and organizational tasks. My background includes managing diverse support functions, ensuring compliance with regulations, and driving customer-centric solutions. I am adept at handling email management, scheduling, data entry, and client communications with a focus on accuracy and efficiency. 

I am committed to delivering impactful results that align with client goals. Whether you need assistance with day-to-day operations or specialized projects, I am here to help you succeed.

Top Skills

Experience: 2 - 5 years

I bring more than 5 years of experience in managing IT projects, from planning and execution to monitoring and delivery. Skilled in coordinating cross-functional teams, I ensure alignment with project goals, timelines, and budgets.

Experience: 5 - 10 years

I am highly skilled in delivering exceptional customer experiences, with a strong background in managing inquiries, resolving issues, and ensuring client satisfaction. My experience includes handling high-level escalations, overseeing quality assurance processes, and implementing effective solutions to enhance service delivery. With excellent communication skills, attention to detail, and a customer-centric mindset, I consistently build trust and foster positive relationships, ensuring a seamless and satisfying experience for every customer.

I provide comprehensive administrative support, including calendar management, email handling, data entry, and report preparation. I ensure tasks are completed accurately and efficiently. My experience in streamlining workflows and coordinating projects enables me to manage multiple responsibilities effectively while maintaining a high level of professionalism.

Other Skills

Basic Information

Age
31
Gender
Male
Website
Sign Up with Pro Account to View
Address
Tanza, Cavite
Tests Taken
IQ
Score:  125
DISC
Dominance: 47
Influence: 15
Steadiness: 23
Compliance: 15
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »