Customer Service | Virtual Assitant

Overview

Looking for full-time work (8 hours/day)

at $11.60/hour ($2,041.60/month)

Bachelors degree

Last Active

September 10th, 2024 (140 days ago)

Member Since

November 11th, 2020

Profile Description

I'm ready to help you with your business. 

I have 8 years of Customer Service Experience handling different types of account.  
• Telecommunication 
• Health Care (Provider Line) 
• Streaming health app/website 
• Telemarketing company (Billing Support) 
• Telehealth Allergy Clinic 
• Car Wash account 
• Website testing   

Little experience with Chargeback dispute through Stripe payment processor.   

Hire Me.   

I can guarantee high quality of work. I'm capable of multitasking, highly organized with excellent time management skills.   

Expertise: 

Inbound and Outbound Call Handling 
Health Care Professional 
Sales Specialist 
Quality Evaluator 
Provide 5 Star Customer Satisfaction 
Multitasker  
Time Management 
Admin/Virtual Assistant 
Outstanding skills in providing customer care Management Skills Active listening.  

Tools: 
Zendesk 
LinkedIn 
Zoom 
Google 
Docs/Sheets 
Intercom 
ManyChat 
Infusionsoft 
Trello 
Upgrade to see actual info 
Sendlane 
Quickbooks Invoicing 
Stripe 
Hubspot  

Devices: 
Laptop: Intel(R) Core(TM) iUpgrade to see actual infoU Upgrade to see actual info 2.59 GHz / Windows 11 Home Single Language Installed Ram - 12.0 GB (11.8 GB usable) System Type - 64-bit operating system, x64-based processor  

PC: Intel(R) Core(TM) iUpgrade to see actual infoUpgrade to see actual info 2.90 GHz / Windows 10 Pro Installed Ram - 8.00 GB (7.84 GB usable) System Type - 64-bit operating system, x64-based processor  

I am willing to learn anything new things and am a fast learner.   

Let's connect!