Shiela

Ecommerce | Customer Service Expert | Data Entry

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Overview

Looking for part-time work (4 hours/day)

at $12.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 21st, 2024 (4 days ago)

Member Since

November 10th, 2020

Profile Description

I have 9 years of solid customer service experience. I am expert in Financial Account Customer Service, Leadership and Communication. I spent 4 years as Customer Service / Technical Support for a US Based Bank, 1 year as a Communications Coach which enhanced my Data Analysis, Data Entry and Research Skills. I also executed my leadership skills as a Team Lead Trainee.

I worked for an FBA aggregator company handling 200+ brands. Making sure that customers were given excellent support via direct message, buyer message and phone calls. We also make sure to maintain a positive rating and ensure that Amazon's policies and rules are followed. I have experience working with several platforms like Seller Central, Shopify, Upscribe, ShipBob, Shipstation, Deliverr, Ware2go, NewEgg, Zendesk and Gorgias.

Top Skills

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Human Resources

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Female
Website
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Address
Malolos, Bulacan
Tests Taken
IQ
Score:  110
DISC
Dominance: 23%
Influence: 35%
Steadiness: 28%
Compliance: 14%
English
C2(Advanced/Mastery)
Government ID
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