Shiela
Ecommerce | Customer Service Expert | Data Entry
Verified
With Timeproof
Overview
Looking for gig work
at $14.00/hour
Bachelors degree
Last Active
January 3rd, 2025 (17 days ago)
Member Since
November 10th, 2020
Profile Description
I have 9 years of solid customer service experience. I am expert in Financial Account Customer Service, Leadership and Communication. I spent 4 years as Customer Service / Technical Support for a US Based Bank, 1 year as a Communications Coach which enhanced my Data Analysis, Data Entry and Research Skills. I also executed my leadership skills as a Team Lead Trainee.
I worked for an FBA aggregator company handling 200+ brands. Making sure that customers were given excellent support via direct message, buyer message and phone calls. We also make sure to maintain a positive rating and ensure that Amazon's policies and rules are followed. I have experience working with several platforms like Seller Central, Shopify, Upscribe, ShipBob, Shipstation, Deliverr, Ware2go, NewEgg, Zendesk and Gorgias.
Top Skills
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Malolos, Bulacan
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 23%
- Influence: 35%
- Steadiness: 28%
- Compliance: 14%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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