Dona

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 15th, 2025 (today)

Member Since

November 3rd, 2020

Profile Description

Working Experience:

> (AT&T)
Position: Technical support
representative 
Duration: May 2015-
August 2020

Achievements:
- Promoted to Subject Matter Expert (February
2016)
- Transferred to ATT Business from ATT
Residential (October 2016)
- Promoted to Subject Matter Expert (June
2017)
- Promoted to Business Escalation Desk
(October 2017)

> JP Morgan Chase bank
Position: Fraud analyst
Duration: November 2020- May 2023
Responsibilities:
- Conducts outbound calls to clients to follow
up on required documents
- Handled conflict resolution and provided
explanations to customers regarding claim
eligibility
- Claim investigation in Automated Clearing
House (both fraud and non fraud)
- Claim investigation in Debit card fraud

> VLE Inc.
Position: Marketing and Sales Associate (Real
Estate)
Duration: Aug 2023-April 2024

Responsibilities:
- Email and Calendar Management
- Data Entry and Database Management
- Client Communication
- Social Media Management
- Market Research
- Document Preparation
- Customer Service (existing tenants)
- Administrative Support
- Client Interviews

Get to know me:
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Resume:
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Portfolio:
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Top Skills

Experience: 6 months - 1 year

Experience: 1 - 2 years

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
29
Gender
Female
Website
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Address
Cabuyao, Laguna
Tests Taken
IQ
Score:  107
DISC
Dominance: 21%
Influence: 34%
Steadiness: 28%
Compliance: 17%
English
C2(Advanced/Mastery)
Government ID
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