Customer Service and Appointment Setter with GoHighLevel

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

AB International Studies Major in American Studies

Last Active

November 21st, 2024 (yesterday)

Member Since

November 3rd, 2020

Profile Description

Hi,

My name is Upgrade to see actual info. If you’re looking for a dynamic professional who’s ready to make an impact, look no further—I’m your perfect fit!

I bring over seven years of experience in customer service, sales, appointment setting, and administrative support across various industries—including telecommunications, cleaning services, marketing for Neuropathy and Chiropractic clinics, telehealth, home and appliance repair warranties, and e-commerce businesses.

The extensive experience and expertise that I have equipped me with the ability to interact effectively with a wide range of customers consistently providing a top-tier service. My experience spans in multiple roles, including:

- Customer Service: Over five years of experience in resolving inquiries and issues via phone, email, text, and chat. My track record speaks for itself—I was recognized as a top customer service expert from 2016 to 2020. I’m skilled in using CRM tools to streamline customer interactions and deliver exceptional experiences.

- Appointment Setting: I excel at turning cold leads into warm prospects. With over a year of experience, I have mastered the skills in nurturing leads, booking appointments, managing pipelines, and using GoHighLevel to keep everything organized and on track.

- Sales: With two years in insurance sales, I consistently exceeded targets and earned the Top Rookie Advisor and 4th in Top Annual Premium awards in 2020. My ability to build relationships, understand client needs, and close deals is proven and strong.

- Administrative Support: As a virtual assistant for two years, I’ve done calendar and email management, social media management and engagement, website maintenance, research, designed graphics through Canva and handling various administrative tasks. I’m adaptable, efficient, and detail-oriented.

My proficiency with tools like GoHighLevel, HubSpot, Salesloft, Zendesk, and many others ensures I can hit the ground running and contribute immediately. My tech-savviness allows me to quickly master new tools and drive efficiency from day one.

Let’s connect and discuss how I can add value to your team!