I attain different skills that may be useful as a Customer Service Representative such as proficient in using MS word, MS excel and MS powerpoint for presentations and using different CRMs. I also have a background in data entry and being keen to information is very important in this kind of job.
When handling customer I can also showcase patience, attentiveness, ability to communicate clearly and show empathy, those things can be useful when dealing customers concern. And lastly, I also have a willingness to learn new things that my clients might be needed to do my job.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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