A skilled customer service representative that possess a variety of qualities and skills to provide empathetic and emotionally supportive service. These include active listening, empathy, patience, communication, problem-solving, time management, a positive attitude, flexibility, and emotional intelligence. By listening attentively to customers, acknowledging their emotions, and remaining calm and composed, even in difficult situations, a customer service representative that can effectively address customer needs and find solutions to their problems.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.