GENERAL MANAGER
Golden Arches Development Corporation
January 2019 - January 15, 2025
Marketing - Spearheaded execution of marketing strategies and help the store achieve Monthly Sales Targets.
Business Planning - Create annual business planning /SWOT Analysis and 31Q targets in all 4 areas of the restaurant - People, Profit, Sales and
Communication - Plan and Coordinate meetings (face to face and / or Virtual ) ; Conduct Employee Cascading; Post Memo's ; Create and Present Action Plans; Handle calls both from internal and external customers.
Scheduling - Create management schedule according to staffing needs. Maintain calendars for the team including scheduling meetings / training.
Data Entry - Gather data from system and transfer it to spreadsheet / document; Complete weekly, midmonth and monthend Profit & Loss Reports
Customer Care - Develop and maintain 100% customer satisfaction by delivering quality product and accurate service from the team.
Inventory - Place Orders and Oversee inventory movements and ordering status of all products / amenities.
ASSISTANT MANAGER
Golden Arches Development Corporation
July 2012 - December 2018
Training and People Development - Conduct training and ensure standard procedures are being executed.Responsible for giving directions and evaluations of employee performance. Provides feedback and prepare training materials.
Recruitment and Selection process – Manage Hiring, payroll and ensure company policies and benefits are in place. . Conduct Orientation to employee.
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