Current Employment Status:
Hired Full Time on Jan 6, 2024
Experienced professional with strong leadership skills, specializing in customer service, content creation, and team management. Skilled in multitasking, timely project delivery, and maintaining high-quality standards.
I am an independent, proactive, problem-solving, and critical-thinking Customer Success Leader. Over the past 8 years, I have gained valuable experience working with renowned companies such as BestBuy, American Chiropractic Network, DirecTV, and ATT in the US BPO industry. My expertise lies in being a skilled Transition Consultant Coach and Team Lead.
Over the last three years, I've excelled in remote work, refining my expertise across diverse roles such as Appointment Setting, Assistant Trainer, Senior Subject Matter Expert, and Content Coordinator.
Regarding phone communication, I uphold the utmost standards of etiquette, ensuring timely and professional interactions. Furthermore, my expertise spans
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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