Mariel

Customer Support Representative (Phone, Chat, Email) / VA

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 29th, 2025 (5 days ago)

Member Since

September 29th, 2020

Profile Description

Hello!

My name is Upgrade to see actual info, and I've been working in the BPO industry since 2012 as a Customer/Technical Support Representative, wherein part of it is me working as a Quality Analyst. I've had experience in handling different types of accounts, such as telecommunications, financial services, and the most recent is with an online video sharing platform (YouTube). I've also had experience in Upwork for lead generation and cold calling for a software company.

To my future client, I hope to add value in any type of customer service works that you need. I'm detail oriented, adaptable, a self starter, and definitely, someone that works with very minimal supervision. I have experiences in any type of communication channels, such as phone, chat and email.

Top Skills

Marketing » Content Creation » Creative Writing

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Accounting

Accounting » Bookkeeping

Professional Services » Management Services » Business Management

Accounting » Financial Accounting » Financial Analysis

Marketing » Content Creation » Microblog Content Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Travel Planning

Basic Information

Age
32
Gender
Female
Website
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Address
Dasmariñas, Cavite
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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