Customer Service Representative

Overview

Looking for full-time work (6 hours/day)

at $8.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

September 25th, 2020

Profile Description

Highly organized and detail-oriented professional with a strong background in back-office support, specializing in ensuring timely order fulfillment and accurate inventory management. I bring a wealth of expertise in using advanced tools, software, and e-commerce platforms to streamline processes and enhance operational efficiency.
- Technical Proficiency: Certified Microsoft Office Specialist with advanced skills in Word, Excel, PowerPoint, and Outlook, along with extensive experience in Acrobat Adobe DC PDF Editor. Proficient in Google Workspace, including Drive, Sheets, and Docs, ensuring seamless collaboration and information management.
- E-Commerce Expertise: Extensive experience in managing and optimizing operations on leading marketplaces such as eBay, Amazon, and Shopify. Skilled in product listings, order processing, and inventory synchronization across platforms to ensure accurate and efficient management.
- Data Management: Skilled Data Entry Specialist with a typing speed of 40-45 WPM and 98?curacy. Experienced in file note transcription with 90?curacy, ensuring precision in documentation and record-keeping.
- Analytical Thinking: Strong analytical and critical thinker with the ability to identify and resolve issues quickly, optimizing order processing and inventory management. Adept at data analysis to drive informed decisions and process improvements.
- Communication & Customer Service: Excellent email communication skills and a proven track record as a Customer Service Expert. Committed to delivering a positive customer experience by ensuring accurate, prompt order fulfillment and proactive issue resolution.
- Inventory & Logistics Expertise: Deep understanding of inventory management, shipping processes, and logistics, ensuring cost-effective and timely deliveries. Adaptable to changes in demand and supply chain disruptions, maintaining smooth and efficient operations.