Customer Service PRO | Process Improvement Specialist

Overview

Looking for full-time work (12 hours/day)

at $7.00/hour ($1,848.00/month)

Bachelors degree

Last Active

January 2nd, 2025 (3 days ago)

Member Since

September 19th, 2020

Profile Description

*10 years of experience in the Customer Service Industry
*Experience in Retail, Travel, and Educational Accounts with email, phone, and chat support
*3-year experience as Quality, Training, and Process Improvement Head for customer service accounts with 200+ employees
*OneCRM Salesforce Lightning
Here's how I can support your business! 

*E-COMMERCE SUPPORT: With a keen eye for market trends and a strategic approach, I help clients increase their online sales and create seamless shopping experiences to drive growth. With knowledge in Shopify.

Order Fulfillment
Inventory Management
Order tracking
Invoicing
Warehouse Management
Process Improvement

CUSTOMER SERVICE AND TECHNICAL SUPPORT PRO: I am a PRO in providing exceptional assistance to customers, addressing their concerns with patience and empathy. With 3-year experience in OneCRM Salesforce Lightning.

ADMINISTRATIVE ASSISTANCE / EXECUTIVE VA / MS EXCEL GURU: I am dedicated to streamlining operations, managing schedules, and ensuring organizational efficiency. My strong organizational, communication skills and attention to details allow me to handle administrative tasks with precision and professionalism, freeing up valuable time for your team to focus on strategic priorities.
Tech-savvy on the following tools:- Microsoft Excel and Powerpoint- Trello- Asana- Hubspot- Google Suite- Canva - Monday

Help me help you build that business empire!
Drop me a message and let me know the best time for a Discovery call!