Executive Assistant for Real Estate and E-commerce

Overview

Looking for part-time work (6 hours/day)

at $6.82/hour ($900.00/month)

Bachelors degree

Last Active

September 22nd, 2024 (115 days ago)

Member Since

September 14th, 2020

Profile Description

As a Virtual Assistant, I possess a strong desire to acquire new skills and advance professionally, enabling me to deliver a high-quality service that meets the demands and expectations of future clients. I specialize in customer service across various platforms and channels, including social media, phone, chat, and email. Additionally, I have proven expertise as a reliable leasing assistant, focusing specifically on real estate leasing procedures.

My approach centers around understanding the products/services provided, and effectively implementing the appropriate procedures in alignment with the client's goals and perspectives. With over six years of experience in the customer service industry and two years as a leasing assistant, I am highly receptive, a fast learner, and open to new ideas that foster both personal and professional growth within the industry.

Here are my areas of expertise :

Customer Service : 
• Chat and Email support
• Inbound and Outbound Call Handling
• Answering product inquiries

Administrative Work:
• Social Media Management
• Content Creation
• Email Management
• Lead Generation
• Residential Real Estate Leasing Assistance
• Proficiency in Microsoft Office and Google Sheet
• Data Entry

CRM:
• Freshdesk
• HelpScout
• ZenDesk
• Shopify
• Gorgias
• Salesforce
• Shipstation
• Packiyo
• LivePerson
• Gladly
• Airtable
• Zoho
• 8x8 Contact Center
• Slack
• G Suite
• MS Office

Real Estate/Leasing:
• Appfolio
• Rently Manager
• Findigs
• Snappt
• HubSpot
• Mojo Dialer

Equipment :
• Dual Monitor PC with web camera | AMD RyzenUpgrade to see actual infoCore Processor GHz | 16GB RAM
• Huawei Matebook D15 | AMD Ryzen 5 3500 | 8GB RAM
• 25 MBPS Fiber internet connection and 15 MBPS backup
• Portable power station (backup in power interruptions)
• Professional noise-canceling headset

I am available to work and ready to provide my assistance. Please feel free to call me anytime.