Virtual Assistant, Onsego, Remote, Florida USA | Jan 2023-Mar 2024
Implement content strategies.
Manage Social Media Accounts.
Maintain the company's reputation.
Submit all necessary reports on or before the due dates.
Provide support to existing and potential students of Onsego.
Product Knowledge Manager, Poly Maven, Remote, New Jersey USA | June 2022-Jan 2024
Reminder Services.
Updating Contacts or CRM.
Travel Arrangement and Planning. <8efe80624d780eba0c6493ec45140364
Creating reports through Excel sheets.
Customer Service Representative, VXI Global Holdings Inc., Davao, Philippines | Nov 2020-June 2022
Managing phone calls.
Provide product knowledge.
Solved basic technical issues.
Selling products and services.
Assessing customer needs to achieve satisfaction.
Customer Service Representative, Awesome OS, Davao, Philippines | March 2016-Jan2020
Purchase tracking.
Process online orders.
Managing payments and refunds.
Deals with VIP members for online brands.
Handled live chat,
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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