Ann
Efficient Virtual Assistant with 3 Years of Experience
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.72/hour ($1,007.42/month)
Bachelors degree
Last Active
January 11th, 2025 (10 days ago)
Member Since
September 5th, 2020
Profile Description
*I am a highly skilled and experienced virtual assistant with a strong background in customer support. My customer service skills include providing exceptional support for clients' needs with empathy and professionalism. My experience as a virtual assistant has taught me the importance of clear communication, time management, and adaptability, which are essential skills for success in a remote environment. I would love to discuss how I can contribute further to your team.
*In addition to my experience, I have honed my skills in administrative tasks, customer-centric, lead generation, and client communication. My ability to manage multiple tasks and projects simultaneously has made me a valuable asset to any team.
Top Skills
Customer Support
Experience: Less than 6 months
Data Research Data entry Outbound calls Appointment setting Customer service
Other Skills
Marketing » Content Creation
Experience: Less than 6 months
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Healthcare
Experience: 2 - 5 years
HIPAA CERTIFIED Provide timely and courteous assistance to patients And clients via phone, email, or chat. Assist patients with scheduling appointments, Rescheduling, or canceling appointments as needed. Maintain confidentiality and data security when handling sensitive patient information, including Medical records and personal details. Follow up with patients to ensure satisfaction with the services provided and address any outstanding Concerns or feedback. Educate patients on telehealth services, virtually appointment procedures, and technology Requirements for remote consultations. Checking records of patients using the electronic health records (EHR) system. Sending and uploading lab results to the WeHealth application. Checking email inquiries, fax, VM, and Tidio live chat support.
Customer Support » Phone Support
Experience: 2 - 5 years
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Las Pinas, NCR
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 15
- Influence: 32
- Steadiness: 36
- Compliance: 18
- English
- B1(Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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