Customer Service Specialist, Data Entry, Ecommerce 

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

November 17th, 2024 (today)

Member Since

September 5th, 2020

Profile Description

Proving the highest level of service to clients is one of the most important set skills you need in order keep you as an employee. Giving your best ability and sharing your ideas and best practices towards work. Assuring clients that i am committed to the job i applied for and having a positive outlook in mind will help me to grow and do the job efficiently not only in the task provided but also interacting with your co workers in professional way.
Employment history
Order Management Specialist | EMAPTA Versatile Services
I worked as an Order Management Specialist. Received and answer escalations via Zendesk platform, send reports to clients and retailers about their orders. As a middle man company which we make sure that we successfully process their orders successfully and if there is a problem we make sure to sort and fix it to the earliest as possible to also make sure build their trust
Website Consultant Specialist | Concentrix
June 2019 - October 2019
Continually worked in Web Hosting field wherein we support customers building their website using the platform we sell, providing extra ordinary support like trouble shooting their site at the back end process.
Website Consultant Specialist | Sutherland Global Services
June 2017 - May 2019
Worked as a chat support specialist catering Website Hosting Company, we sell hosting platform and domains. Helped customers customising their website and recommend the best level of service we provide as a hosting service Upgrade to see actual infonior Logistics Specialist | Shore Solutions
February 2016 - May 2017
First apply as an entry level as a logistics assistant. We support Case Stack company based in the United States. We coordinate with the couriers about the shipments and other concerns raised by each retailers we cater. Got promoted as a Senior Logistic Specialist and helped clients to solved escalations about loss and mismatch of the items
Cash Application Specialist | Sykes
February 2014 - January 2016
Part of the Cash Opening Team wherein we validate documents from the clients who is looking to open a bank account in Upgrade to see actual infos an Australian account wherein we communicate with the clients about their accounts set up via email
Telecommunications Specialist | Stream Global Services
February 2012 - October 2014
Supporting At&t account in the United States, I worked here as a Chat Support Specialist wherein we received escalations from the customer regarding their services, provide quotations and helped them set up their accounts, refunds and disputes.
Technical Specialist | Telus International
September 2011 - January 2012
Worked as a technical support specialist helped customers in trouble shooting their nook devices, synchronising their books to their tables and mobile phones. We support Barnes and Noble Account in the United States
Inbound Representative | Sitel Philippines
April 2010 - June 2011
I worked as an Inbound Sales Representative wherein we support one of the top leading tele communication in United Kingdom which is Virgin Media. We receive calls and helped them about their services, promote as part of the retention team wherein we support customers moving their services to their new address.