Jeffrey
CUSTOMER SUPPORT | TECHNICAL SUPPORT (15 YEARS)
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Associate degree
Last Active
November 12th, 2024 (2 days ago)
Member Since
August 30th, 2020
Profile Description
I have 15 years of experience in Technical Support, a solid experience as an IT Specialist and Service Desk Analyst, a passion for troubleshooting, and a commitment to delivering exceptional customer service. My goal is to provide excellent customer service. I am adept at explaining complex technical concepts in simple terms, ensuring end-users feel supported and confident in their IT solutions.
My qualifications include:
• Proficiency in troubleshooting hardware and software problems.
• Knowledge of ticketing system.
• Strong knowledge of network protocols and configurations.
• A solid experience in VoIP.
• Experience with remote desktop support tools.
• Excellent interpersonal and communication skills.
• A team player.
Tools I use
• Azure Admin
• Salesforce
• Pulseway
• Zendesk
• Microsoft365
• Active Directory
• Google Workspace
• Ring Central
• Avaya OneX
• AutoTask
Here's the link to my portfolio:
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 6 months - 1 year
Customer Support » Technical Support
Experience: 5 - 10 years
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Other Skills
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Basic Information
- Age
- 42
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan City, Manila
- Tests Taken
- IQ
- Score: 135
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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