Customer Service Associate

Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Bachelors degree

Last Active

December 22nd, 2024 (today)

Member Since

August 29th, 2020

Profile Description

Perfect attendance and had no issues with schedule change

Experienced in working with clients and managers

Confident, has excellent communication skills and able to handle group discussions

Proficient in using Microsoft Tools such as Excel, Word and Power Point

As an experienced representative, I have gathered experienced in analyzing problems and making difficult decisions on my own to resolve issues with minimum risk.

Able to work under pressure and with minimum supervision

Practices time management and able to complete given tasks efficiently

Top Skills

Customer Support

Experience: 2 - 5 years

I have extensive experience working with both clients and managers across various industries. I began my career in the BPO sector, where I developed a diverse set of skills that have contributed to my growth. Throughout my career, I've worked with multiple accounts as a Customer Service Representative, including roles at Amazon, Iron Mountain (a provider of shredding services in the U.S.), and PC Financial (a Canada-based credit card provider).

Other Skills

Professional Services » Management Services » Property Management

Experience: 1 - 2 years

My responsibilities included tenant screening, managing move-ins and move-outs, activating and deactivating key fobs and intercom systems, sending lease renewal notices for both commercial and residential tenants, coordinating maintenance, assisting the legal department, handling violations and evictions, and managing accounts.

Loan Processing

Experience: 1 - 2 years

I worked remotely for Tax Cash, a Canadian company, as a Loan Verifier. In this role, I was responsible for verifying customers' credit scores, identities, banking information, and conducting phone verification.