Kenneth

CUSTOMER SERVICE / CUSTOMER SUPPORT

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.64/hour ($816.64/month)

Bachelors degree

Last Active

April 4th, 2025 (today)

Member Since

August 19th, 2020

Profile Description

I am Upgrade to see actual info and I am a Mechanical Engineering graduate.

I am proficient in 3D designing using differet kinds of 3D Modelling softwares such as sketchup and AUTOCAD. I am also an experienced Customer Service Representative.

I have worked as a customer service representative in a BPO company in the Philippines where I handled an annuity company and my primary job there was to answer calls and deliver necessary emails for the customers.

I also worked as a Shopify Tier 1 Customer Support and my primary responsibility is responding to email and potential chat support tickets. It includes handling general inquiries and technical issues from different merchants. I was also managing complaints, refunds, and negative reviews. As a Tier 1 Customer Service Support, I am also assigned to do small basic CSS customizations like changing the color of a button, increasing the size of a text, etc. 

Additionally, as a Salesman at Tractor Supply, my primary responsibility is to assist customers in finding the right products for their heavy equipment needs. I provide advice, offer product recommendations, and ensure a positive experience.
I am very open to work in any shift and in any day of the week. Please find my resume attached below for your reference.

PORTFOLIO FOR 3D DESIGNING:
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Thank you.
CV:
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Top Skills

Experience: 2 - 5 years

Experience: 6 months - 1 year

I worked as a Customer Service Representative in Cognizant Technology Solutions, a BPO company and my main responsibility there is to assist customers about their financial accounts and answer inquiries.

Experience: 6 months - 1 year

I worked as a Customer Service Representative in Cognizant Technology Solutions, a BPO company and my main responsibility there is to assist customers about their financial accounts and answer inquiries.

Other Skills

Experience: Less than 6 months

Basic Information

Age
26
Gender
Male
Website
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Address
Caloocan, Metro Manila
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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