Medical Virtual Assistant | Admin Support | Customer Service

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 20th, 2024 (58 days ago)

Member Since

August 18th, 2020

Profile Description

Seeking an ally to optimize your efficiency?
• 6 Years of Customer Service Expertise
• B2B | E-Commerce | Health and Wellness
• Highly Efficient and Dedicated
Here's how I can lighten your load:
CUSTOMER SERVICE
Taking care of customer questions, solving problems, and making sure they're happy with what we offer, all to build loyalty and good image for our brand.
• Customer Support
• Email Communication
• Communication Etiquette
• Communication Skills
• Communication Management
• Customer Satisfaction
ADMINISTRATIVE SUPPORT
Helping out with different administrative duties such as arranging schedules, handling emails, and keeping the office running smoothly.
• Document Management
• Scheduling
• Data Entry
• Research Assistance
• Email Management
• Claims Processing
• Medication Refill
• Office Management
PRODUCT RESEARCH
Assist in identifying profitable products suitable for selling through the Amazon store.
• Product Knowledge
• Research Documentation
• Research & Strategy
• Purchasing Management
• Inventory Management
TOOLS THAT I USE
Customer Relationship Management:
• LiveAgent
• Salesforce
Communication:
• Slack
• Microsoft Teams
• WhatsApp
• Upgrade to see actual info
• Zoom
• Skype
Project Management and Organization:
• ChatGPT
• Google Workspace
• Basecamp
• Asana
• CognitoForms
EHR:
• Charm
• Simple Practice
Analytics:
• Sellerboard
• Amazon Seller Central
• Revseller
• SellerAmp
• Keepa
Ready to collaborate? Shoot me a message.
Let's make magic happen! *wink*
Talk soon,
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